Pact Coffee B2B Training · London

Build skills. Make better coffee.

Free, unlimited barista training for Pact Coffee wholesale partners — practical sessions that build confidence, consistency and better coffee across your team.

Free & unlimited training Pact Coffee · London Bridge Small group sessions
Laura Metcalfe, Pact Coffee trainer
2nd UK Barista Championship 2026

Meet your trainer

Confident in our craft. Open with our knowledge.

Laura is Pact Coffee’s trainer and the 2026 UK Barista Championship runner-up. Her sessions make professional coffee knowledge feel practical, welcoming and genuinely useful — giving every barista the confidence to take better skills back to their café.

“Laura is an excellent trainer. She is always polite, patient and very approachable. She explains everything clearly and makes sure everyone understands before moving on. Her positive attitude and encouragement made learning to become a barista enjoyable and gave me more confidence.”

Core barista courses

New baristas

Foundation Barista

Designed for new starters who need confidence with the essentials.

  • Crop to cup
  • Espresso machine and grinder
  • Grinder calibration
  • Troubleshooting channelling
  • Milk steaming
  • Heart latte art
  • Menu knowledge
  • Machine cleaning
See available dates →
Experienced baristas

Intermediate Barista

For baristas who understand the basics and want greater consistency.

  • Varieties and processes
  • Introduction to roasting
  • Espresso extraction theory
  • Dialling in to taste
  • Machine and grinder maintenance
  • Tulips and rosettas
Ask about upcoming dates →

Request a training place

Intermediate Barista — Upcoming dates

Cancel
Your request will be emailed directly to Laura. You will receive confirmation separately.

Having trouble booking?
laura.metcalfe@pactcoffee.com or call 07511 102421.
Head baristas & managers

Barista Advanced

For senior team members ready to use professional sensory and extraction tools.

Before you book: Foundation and Intermediate must both be completed before attending Advanced.

  • Professional cupping
  • TDS vs extraction yield
  • Using a refractometer
  • Extraction percentages
  • Dialling in with data
  • Swans and seahorses
Ask about upcoming dates →

Request a training place

Barista Advanced — Upcoming dates

Cancel
Your request will be emailed directly to Laura. You will receive confirmation separately.

Having trouble booking?
laura.metcalfe@pactcoffee.com or call 07511 102421.

Specialist sessions

Latte Art

Milk texture, pouring control and pattern development.

Pour Over

Brewing variables, technique, recipes and consistency.

Batch Brew

Recipes, grinder settings, brew ratios and quality checks.

Keep learning

Training videos

Pact Coffee

Revisit key techniques between sessions, refresh your skills and share the playlist with the rest of your team.

Watch · learn · practise Open training playlist ↗
Opens in a new tab, so your booking stays open.

Training Centre dates

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Dates and available places update automatically from the Pact Training Booking System spreadsheet.

If the button is blocked, email laura.metcalfe@pactcoffee.com or call 07511 102421 and include the course, date, trainee name, company and site.

Need onsite training?

Onsite sessions are arranged directly so the course, equipment, timing and team size can be tailored to your site.

Request onsite training

Request onsite training

Tell me a little about the training you need.

Cancel
Your request will be emailed directly to Laura. You will receive confirmation separately.

Having trouble booking?
laura.metcalfe@pactcoffee.com or call 07511 102421.